Description

Telehealth remains a high-attention area because reimbursement, documentation, privacy, licensing and operational requirements can intersect in a single encounter. For compliance officers, auditors and healthcare executives, the concern is not simply whether telehealth is available—it is whether policies, workflows and claims remain aligned as requirements evolve.

This 60-minute session reviews the compliance issues highlighted in the source program, including post-PHE telehealth changes, reimbursement policies, documentation and coding, HIPAA privacy and security, licensure and credentialing, patient eligibility and informed consent, denial management, fraud-and-abuse risks and telehealth program implementation.

Why this matters for leadership: inconsistent telehealth controls can create avoidable questions during internal audits, payer reviews, claims appeals and compliance investigations. The session is designed to help decision-makers identify where policies, documentation standards, billing processes and oversight responsibilities may need closer review—without assuming that one rule applies to every payer, state or care setting.

Key compliance priorities covered:

• Reimbursement, coding and billing compliance for telehealth encounters
• Documentation practices that support defensible claims and audit readiness
• HIPAA privacy and security considerations in virtual care
• Licensure, credentialing, informed consent and patient eligibility
• Fraud-and-abuse risk, denial management, policy updates and practical scenarios

After this webinar attendees will be able to answer-

• Which telehealth regulatory changes and post-PHE requirements should our compliance program be monitoring now?
• Where can telehealth documentation, coding and billing practices create reimbursement or audit exposure?
• How should privacy, security and HIPAA requirements be addressed in virtual-care workflows?
• What should leadership review when telehealth flexibilities, reimbursement policies or legislative conditions change?
• How do licensure, credentialing, patient eligibility and informed consent affect cross-state telehealth operations?
• What controls can compliance, audit and revenue-cycle teams use to identify fraud-and-abuse, denial and documentation risks earlier?

This webinar benefits the following agencies-

• Hospitals, health systems, physician groups and multi-specialty practices
• Telehealth and virtual-care programs, ambulatory organizations and behavioral health providers
• Revenue-cycle, billing, coding, payer-review and healthcare consulting organizations

Who should attend?

Chief Compliance Officers, Compliance Directors and Compliance Managers; Internal Auditors and Coding Auditors; CEOs, COOs, CFOs and other healthcare executives; Revenue Cycle and Billing Leaders; Coding and CDI Leaders; Telehealth Program Directors; Privacy and Security Leaders; Legal/Regulatory Affairs professionals; Clinic and Practice Administrators

Also relevant to physicians, nurse practitioners, physician assistants, coders, billers, denial-resolution teams, claims reviewers and other professionals responsible for telehealth documentation, reimbursement or operations.